A modern hotel building with an entrance canopy, multiple stories, and lit signage at dusk. There are flags and parking spaces in front.
A modern hotel room with a bed, desk, TV, sofa, lamp, and a small kitchenette in the background, featuring neutral colors and minimalist decor.
This image depicts a modern lounge area with comfortable seating, tables, plants, and colorful decor, suggesting a welcoming and stylish environment.
This image shows a modern hotel reception with two black counters, a bowl of green apples, a drink/snack vending machine, and a sign that reads
  • Location: Azusa, CA
  • Status: Completed, 2017
  • Size: 110 Suites
  • Hotel Link:Home 2 Suites, Azusa, CA
  • Scope of Work​: Operations Management , Revenue Management
CASE STUDY

Home 2 Suites Azusa, CA

Brewing Success in San Gabriel Valley

Beginning at grass root levels Fine Hospitality continues to grow in sales and in smiles with this brand-new Hilton Home2 Suites, Azusa property located in San Gabriel Valley, California.

Overview

Fine Hospitality acquired this property in the middle of its existing development and began to recruit an exceptional sales and service-minded team from the ground up. Consisting of a seasoned General Manager, passionate Director of Sales, and an efficient opening staff, FHG began a proactive approach by creating awareness of the hotel and securing contracts with reputable surrounding organizations.

Through persistence and perseverance, our accomplished team surpassed the budgeted projections by over $400,000 and exceeded Gross Operating Profits of over 48%. This Home2 Suites location has set the exceptional service standard by ranking #1 on Trip Advisor. FHG’s driven and disciplined operations team has taken this property to new heights of efficiency and continues to flourish in revenue and hospitality.

Key Performance Indicators:

  • GOP/NOI: 48%
  • Trip Advisor: #1
  • ADR: $125
  • Occupancy: 85%

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